Privacy Policy

Last Updated: 20/06/2026

Privacy Policy

This Privacy Policy explains how Carou Chiarelli (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, submit an enquiry, book a consultation, interact with our advertisements, or communicate with us regarding tattoo services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Carou Chiarelli is the data controller responsible for your personal information.

Business Name: Carou Chiarelli

Location: London, United Kingdom

Email: [email protected]

2. Information We Collect

When you contact us, submit a form, book a consultation, or enquire about tattoo services, we may collect:

Full name

Email address

Phone number

Preferred contact method

Tattoo ideas, references, inspiration images, size, placement, and project details

Appointment and booking information

Communications between you and us

Information voluntarily provided through forms, advertisements, email, messaging applications, or consultation calls

We may also automatically collect limited technical information through cookies and analytics tools, including:

IP address

Browser type

Device information

Website usage data

Advertising and conversion tracking data

3. How We Use Your Information

We use your information to:

Respond to enquiries

Arrange and conduct free tattoo consultations

Contact you regarding tattoo services

Schedule, confirm, reschedule, or manage appointments

Provide customer support

Improve our website, advertising, and booking process

Maintain business records

Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. Legal Basis for Processing

Under UK GDPR, we process personal information based on one or more of the following legal grounds:

Consent

When you voluntarily submit an enquiry form, lead form, or request information.

Legitimate Interests

To respond to enquiries, communicate with potential clients, manage bookings, and operate our tattoo business efficiently.

Contract

Where processing is necessary to take steps before entering into an agreement for tattoo services or to fulfil agreed services.

Legal Obligations

Where we are required to comply with applicable laws and regulations.

5. Advertising and Lead Forms

We may collect personal information through advertising platforms including Facebook and Instagram.

When you submit information through an advertisement or lead form:

Your information will be used solely to contact you regarding your enquiry and potential tattoo services.

We may contact you by email, phone, SMS, WhatsApp, or other messaging platforms.

Meta Platforms may independently process your information in accordance with its own privacy policies.

6. Third-Party Service Providers

To operate our business, we may use trusted third-party service providers, including:

Google Workspace (email services)

Google Meet (consultation calls)

InkFunnels (lead management, booking, communication, and marketing tools)

Website hosting providers

Analytics and advertising platforms

These providers only receive information necessary to perform their services and are required to protect your information appropriately.

Meta.

7. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

Respond to enquiries

Manage consultations and bookings

Maintain business records

Comply with legal obligations

Enquiry information may generally be retained for up to 24 months unless a longer retention period is required for legitimate business or legal purposes.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing of your information

Object to certain types of processing

Request transfer of your information to another provider

Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

11. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and advertising technologies to:

Improve website functionality

Understand visitor behaviour

Measure advertising effectiveness

Improve user experience

Where required by law, we will request your consent before placing non-essential cookies on your device.

For more information, please refer to our Cookie Policy.

12. Children

Our services are intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from anyone under the age of 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page, and the revised version will become effective immediately upon publication.

14. Complaints

If you are unhappy with how we handle your personal information, we encourage you to contact us first so we can address your concerns.

You may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

15. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Carou Chiarelli

Location: London, United Kingdom

Email: [email protected]